Most asked questions

When will my order be shipped?

Your order will be dispatched within 24 hours of being placed. If you pay for express before 3pm, it will be sent the same day. This doesn't include bank holidays and weekends though!

I live in the EU, do I have to pay customs?

Yes, all countries inside the EU will need to pay import tax. Thanks Brexit.

Do you have a physical shop & can I visit?

No, we operate exclusively online. However, we now offer VIP warehouse bookings for HQ visits. Here, you can explore our full range, including items not yet on the website. Check out our VIP page for more info.

Can I buy wholesale from you?

Yes, depending on what we have avaliable. Contact us here and let us know what you're after.

Are all your items authentic?

All items are screened for authenticity before they hit the website. Everything is authentic unless stated as "bootleg" in the description.

Can I track the status of my delivery?

You can track your order through your customer account. Just find the order in question and click 'Track Order'. Any further queries Contact Us here.

How do I return an item or order?

Didn't think you'd do us like that... (just goofing). If you'd like to return any part of your order, pop us a message via our Contact Us page and we can process it for you.

How often do you release new stock?

New items drop everyday at 9am.

Do you buy clothes too?

Yep, we're always on the lookout for fresh garms. We buy around the block, from Italian warehouses to Dave in Slough. Got something you think we'd want? Contact us here.

What if the item doesn't fit as expected? Do you offer returns or exchanges for sizing issues?

You can return it within 14 days in its original condition for an exchange or refund, minus the original postage cost. Check our Return Policy for details.